Frequently Asked Questions


Our Products

What is cbd?

CBD (or cannabidiol) is one of over 85 cannabinoids found in cannabis. CBD is present in more significant quantities in hemp than it is in marijuana. And because it’s non-psychoactive, CBD is widely regarded to possess incredible health potential.

Do your products have THC in them?

0% THC, guaranteed. All of our CBD products do not contain any THC and you can view the potency of our CBD by viewing our third-party lab test results by requesting one pertaining to your specific batch at [email protected]

Will I fail a drug test if I use CBD oil?

It depends on the testing standards of the lab administering your drug test. Most companies only search for the cannabinoid THC, which is the main psychoactive component of the marijuana plant. While Calm by Wellness products are THC free, there are some testing facilities that check for a spectrum of cannabinoids and could trigger a positive drug test. By law, you are allowed to ask the facility what cannabinoids they test for. If you are uncomfortable with that, you can call and ask anonymously. We suggest contacting the testing facility if there is any concern.

Will these products get me high?

No. They will not get you high. CBD is non-psychoactive and our products contain zero THC, guaranteed

What do i need to open the files ?

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What's the difference between Hemp oil and CBD oil?

The main difference between CBD and Hemp is that Hemp does not contain CBD. CBD and hemp oils are made from different parts of the plant and have different purposes. CBD is a compound found in industrial hemp, and we utilize a whole plant CO2 extraction that allows us to draw the CBD from the plant material and filter out unnatural substances, maximizing pure CBD concentration. While CBD is extracted from the entire plant, minus the seeds, hemp is extracted only from the seeds. Hemp oil is made from pressing hemp seeds and is used in a variety of products. Hemp-seed oil is used as a protein supplement for food, as varnish for wood and, because of its remedial properties for hair and skin, as an ingredient in lotion and soap products. You can buy hemp-seed oil online or at certain food stores, where you can learn about more ways to incorporate it into your diet and hygiene. CBD oil is generally used for medicinal purposes and has shown great promise in treating inflammation, pain, sleeping disorders and even certain types of epileptic seizures.


How do I return a purchase?

Please complete our Return Request Form to start the return process. Submit your return request within 30 days of receiving your product to receive a replacement or refund. We are happy to replace orders damaged during transit.

Does Calm by Wellness ship internationally?

Yes, we do ship internationally. Please select your country at checkout and input your address for an exact shipping quote. Please note you will be charged customs accordingly based on your country of order / shipment.

I've input the wrong address - now what?

Calm by Wellness is not responsible for orders with incorrect shipping address provided, but please e-mail [email protected] and someone from our team will be able to help.

Have questions?

If your questions are not listed here, please send us an email at [email protected]
If your question is regarding an order, please include the Order ID. You can also call us at (323) 524-5603.

Calm by Wellness is located in Sunny Southern California. You can also call us at (323) 524-5603 during normal business hours.